Frequently Asked Questions

Everything you need to know about your Paul Fredrick experience.

How do I determine my correct shirt size?

We offer a comprehensive size guide on every product page. You can choose from four distinct fits: Slim, Tailored, Re-fit, and Classic, ranging from 14.5" to 20" neck sizes and various sleeve lengths.

What is your return and exchange policy?

If you are not completely satisfied, you may return or exchange your unworn, unwashed items within 90 days of purchase. Please note that monogrammed or custom-tailored items are final sale.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. We also offer Expedited and Overnight shipping options for faster delivery at an additional cost.

Do you offer monogramming services?

Yes, many of our dress shirts and cuffs can be personalized with a custom monogram for a small additional fee. You can select your preferred font and thread color during the customization process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I track my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.